Concept of Application Services
Our concept of application services is outlined in the following points:
- Embracing cutting-edge solutions, we master key technologies including IoT, big data, machine learning, AI, image analysis, augmented reality, and advanced DevOps/Continuous Delivery practices. While not dismissing traditional, reliable technologies, we continuously enhance our skills to deliver exceptional results
- Over three decades, we've mastered managing intricate IT infrastructures in enterprises, shaped by years of growth. Our expertise, honed from numerous engagements, enables us to effectively manage diverse systems across different architectural blueprints
- Our collaboration approach is agile, accommodating partnerships with external vendors. We jointly strive to bring business value to clients. Adaptable to evolving customer demands and priorities, we can dynamically modify project scopes in response and tailor service deadlines to fit new contexts
- Our approach centers on Total Cost of Ownership (TCO) optimization for delivered and managed solutions. We strategize ways to reduce operational, maintenance, and other expenses throughout a solution's lifecycle
- Our rigorous operations encompass ISO 9001-based quality management, ISO 27001-secured information security, and ISO 13485 quality management for medical devices, along with compliance in the realm of Software as a Medical Device
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Application Development Services
Specializes in creating versatile web, mobile, and cloud-based business solutions tailored to diverse requirements. Emphasis lies on enhancing flexibility, ensuring security, boosting performance, and maximizing integration capabilities. The success of our software comes from:
Business Value Realization
Our team meticulously assesses essential business demands and the prospective application environment, making judicious architecture and technological selections to construct a tailored solution addressing your unique business needs effectively.
Reliable Job with Minimal Requirements
Writes decoupled, legible code for hassle-free testing, maintenance, and upgrading.
Timely, High-Quality Delivery Ensured
Our Quality Management System, based on ISO 9001 standards, optimizes software development for timely, dependable solution delivery.
Rapid Agile Feature Deployment
Utilizing DevOps, Continuous Delivery, and Continuous Integration methodologies, along with automated testing and deployment tools, our processes guarantee regular release of functional solutions. New features are frequently implemented multiple times per week, while minimizing system downtime and decreasing coding errors.
Application Management Services
Effectively managing your applications is crucial for boosting business agility and reducing IT expenditures. Leveraging the most recent process management methodologies, our dedicated team provides maintenance and monitoring services for your application servers and databases. We focus on maximizing performance, sustainability, stability, and alignment with evolving business requirements to ensure seamless integration. Application Management Services encompass more than: deployment, maintenance, updates, and troubleshooting.
Performance tracking & remote app supervision enhance system efficiency
Expert Remote Diagnostics for Critical Applications: Our service proactively monitors your essential applications, pinpointing any issues and providing in-depth explanations of their root causes. We offer actionable advice on improvements necessary to maintain optimal performance, ensuring transaction integrity, data consistency, and addressing message queue overflows or server failures.
Offers Remote App Support
Offering comprehensive solutions for various issues and updates, our services encompass modification management – from minor tweaks to significant app alterations – and configuration assistance. We also provide strategic advice on effective app optimization tactics to adapt to emerging requirements.
Help Desk
Around-the-clock Help Desk acts as a unified contact center for app users. Agents handle incoming service requests and incident reports via multiple channels such as email, phone, chat, or ticket management systems, ensuring efficient resolution.
- Applications Usage & Info: Detailed guides on various app functions
- Address issues straightforwardly, resolving basic matters independently (Level 1 support), or escalating complex problems to advanced technical teams (Level 2/3 support)
- Develop user-friendly knowledge base and FAQs to empower self-help access
- Solicit user feedback for continuous development
Streamlined Continuous Delivery (CD) pipeline development & deployment strategy
Streamline your application's development, testing, and deployment process with our customized CD pipeline. By automating these stages, we ensure swift and efficient delivery of new app features, harnessing the full potential of DevOps/CD practices.
Application Modernization Services
Modernizes legacy apps for enhanced efficiency, seamless integration with contemporary enterprise IT strategies. Offers diverse 'revitalization' strategies tailored to business requirements.
Re-hosting
Streamlining app migration from legacy infrastructure (on-premises/old cloud) to modern cloud environments, minimizing substantial code alterations.
Re-platforming
Transitioning applications, whether partially or entirely, to the cloud for enhanced performance via automated scaling and robustness from cloud-based resilience features.
Re-architecting
Revamping an application's infrastructure for enhanced scalability, adaptability, and seamless integration, as well as facilitating easy maintenance, efficient testing, and smooth deployment of future updates.
Re-engineering
Refurbishing specific app components, enhancing performance and features, or incorporating novel elements within an established system.
Re-coding
Modernizing obsolete software built using PowerBuilder, Delphi, VB, C++, Java, .NET, PHP, and Python through contemporary technologies and tools.
For seamless, advantageous modernization, prioritize alignment and integration.
- Collaborate extensively with customers (IT department, relevant staff), external vendors and gather comprehensive information about the application undergoing modernization for successful updates
- Extract and analyze business needs from current software systems
- Evaluate infrastructure for coding dependencies and integration points of components
Application Integration Services
For seamless, advantageous modernization, prioritize alignment and integration. Consolidate disparate IT applications into a unified, efficient system, enhancing functionality and streamlining user experience. For seamless integration success, leveraging expertise in unifying diverse system and application complexities, scales, and technology stacks is essential.
Choose an integration method catering to present requirements and long-term business objectives
Our expertise spans diverse integration strategies, encompassing point-to-point service-oriented architecture (SOA), enterprise service bus (ESB), and selective use of shared databases in suitable scenarios. We tailor integrations to optimize your business returns.
Heed integration risks carefully
Ensures swift response, high security, and premium data quality within our integrated systems.
Streamline full integration workflow
Our specialty lies in crafting robust integration architectures, implementing innovative solutions, and transforming legacy apps for seamless functionality within modern environments. We ensure extensive testing across both system and component levels. Additionally, we provide continuous integration and support services to keep your systems running smoothly.
Application Security
Security specialists aid businesses in fortifying apps against potential risks.
Awaiting collapsible script rebuild.
With ISO 27001, we uphold stringent security protocols to ensure compliance with rigorous standards like HIPAA, GDPR, and PCI DSS across diverse industries.
Awaiting collapsible script rebuild.
Offering assistance in creating security specifications and suggesting robust application design architectures capable of mitigating potential security threats.
Application testing
Thoroughly vetting applications through various testing methods, encompassing functional, usability, compatibility, and security checks.
Thoroughly executing both manual and automated tests throughout all phases of an application's lifecycle – implementation, deployment, support, and evolution – ensures prompt risk identification and verification of correct functioning. This process guarantees that enterprise applications meet predefined quality standards.
- Functional testing
- Performance testing
- Usability testing
- Integration testing
- Compatibility testing
Detailed reports offer defect solutions, focusing on optimal remediation actions.
Effective App Development & Evolution Strategies for Achieving Project Success
Committed to your project's triumph over any obstacles, we leverage our team of certified project managers (PSM, PMP, PMI-ACP). Adapting swiftly to changing demands, we anticipate and manage risks efficiently, maintaining open communication with all stakeholders throughout the process. Our mission is delivering success through unwavering dedication and strategic execution.
Unify project outcomes via our tailored project management methods ensuring uniformity and success.
Success Stories
Explore how we've helped clients build impactful mobile apps tailored to their industry needs and business goals. Use the filters to browse our case studies by industry or region to find the most relevant projects.
Official e-Application Service for Education-Related Complaints and Inquiries – Office of the Education Ombudsman
A national-level Office of the Education Ombudsman responsible for processing formal complaints, appeals, and inquiries related to student rights, school decisions, and educational institutions. Their team includes legal advisors, case handlers, and public service personnel working across several departments.
Read more
Corporate E-Learning Platform for Hospitality Staff Training & Certification
A multinational hospitality group operating several hotel and restaurant chains across Europe and the Middle East. The client has thousands of frontline employees and needed a centralized platform for delivering role-specific training, managing certifications, and tracking staff development across locations.
Read more
National Air Traffic Controllers Association Informational Portal / Knowledge Hub with Membership & Association Management Toolkit
A national organization representing air traffic controllers and aviation safety professionals. The association operates as both a labor union and a professional community, with thousands of members across different facilities. Its responsibilities include contract negotiation, policy advocacy, internal communications, training support, and membership services.
Read moreOur Strategies for Achieving Project Success
Committed to your project's triumph over any obstacles, we leverage our team of certified project managers (PSM, PMP, PMI-ACP). Adapting swiftly to changing demands, we anticipate and manage risks efficiently, maintaining open communication with all stakeholders throughout the process. Our mission is delivering success through unwavering dedication and strategic execution. Unify project outcomes via our tailored project management methods ensuring uniformity and success.
Team organization
Discover our strategic approach to designing optimal team structures and recruiting top talent for specified positions. Examine intricacies of both full outsourcing and team augmentation models for effective resource allocation.
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Project scoping
Explore our comprehensive six-step approach, featuring Vision & Scope excerpts, itemized feature lists, user journey diagrams, and UX wireframe designs for a streamlined experience.
Cost estimation
Evaluate our estimation methods, crucial factors, and cost reduction possibilities available.
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Collaboration
Assess collaboration structure, chosen tools, and metrics for collaboration effectiveness.
Success measurement
Discover our streamlined, four-step approach to performance evaluation. Unveil methods of embedding metrics into Agile gatherings and the Key Performance Indicators (KPIs) we monitor.
Risk management
Assess and actively address identified risks through preventive and reactive measures.
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Reporting process
Examine our versatile reporting tools, offering assorted report formats; our reports' segments can be accessed individually as well.
Change management
Efficiently manage change requests, minimizing red tape while ensuring all parties stay updated.
Software documentation
Examine document varieties throughout Software Development Life Cycle (SDLC) stages, including document sections.
Knowledge management
Discover effective strategies for gathering, organizing, and disseminating knowledge. Understand our approach to distributing knowledge management tasks among team contributors.
Quality management
Analyze key performance indicators (KPIs) and tasks specific to each Software Development Life Cycle (SDLC) phase.
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Security management
Delve into our robust data and asset protection, reinforced by rigorous security management strategies.
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