This Privacy Statement explains what personal data Sfinitor collects from you and how we use it.
Last updated on September 17, 2025.
Who We Are
We are Sfinitor, a provider of custom software development and IT consulting services with professionals located worldwide. As you read this document, you are visiting our website — the digital face of our company. We are committed to giving you a smooth experience, sharing relevant materials, answering your questions, and ensuring uninterrupted website performance. To achieve this, we rely on the personal data you share with us. We understand that your data is highly sensitive, and we take your privacy very seriously. To make you feel safe, we have developed this Privacy Policy, which explains how we handle your personal data in detail.
What Personal Data We Collect
Sfinitor collects data to provide you with feedback on our services. You provide some data directly — for example, when you fill in the Contact Us form, Cost Estimation Calculator, Connect with Us form, or Ask Author form to request support or comment on our articles. We also collect data through technologies like cookies, and through error reports or usage data generated by your device.
We may also obtain data from third parties. We protect such data according to this Privacy Statement and any additional restrictions from the source. Third-party sources may vary, but currently include:
- Service providers that help us identify your location via IP address to customize content.
- Partners with whom we offer co-branded services or conduct joint marketing activities.
- Public sources, such as government databases or other publicly available information.
You can choose not to provide personal data. However, if you decline to provide necessary data, you may not be able to use certain features, receive services, or get feedback.
The data we collect may include:
Name and contact details: First and last name, work email address, phone number, company name, and similar contact data.
Demographic data: Country and preferred language.
Website data: Information about how you interact with the Sfinitor website. For example:
- Visitor behavior data, such as pages visited and time spent.
- Configuration data, including your IP address and network details.
- Error reports and performance data, which may include software/hardware details, severity of issues, and files involved at the time of the error.
- Troubleshooting and support data, such as your contact details, chat content, device and system information, and diagnostic logs.
Please note: You may accidentally share personal data we do not request (such as payment information) when filling in free text fields on our forms. We will not use this data, but it may be stored in our backups. Please avoid sharing unnecessary personal data.
Our website is not intended for children or private individuals, and we do not knowingly collect data relating to them. Parents may revoke consent previously given and request review, editing, or deletion of their children's personal data.
We may also collect personal data from third parties that have your consent to share it with us or from publicly available sources.
Why We Collect Personal Data
We collect data to: send communications (including promotional), run advertising, analyze website visitor statistics, troubleshoot technical issues, and improve the user experience.
In practice, this means we may contact you about inquiries you submitted, provide additional details, verify records, and check whether you are satisfied with our services. We do not rent or trade email lists with other organizations.
To protect your privacy, we use technical and procedural safeguards, including storing personal data such as your name, email address, and phone number in secure databases.
We may combine automatically collected data with third-party information (from marketing partners or data providers) to build a fuller profile. This profile may be used for personalized communication, advertising, and promotions.
You may also subscribe to our emails and choose whether to receive marketing communications by email, SMS, physical mail, or telephone.
Why We Share Personal Data
Your information may be shared with our Development Center to process your request. Our Development Center must follow our strict privacy and security requirements and is not allowed to use your data for any other purpose. All such obligations are defined in an agreement between Sfinitor and the Development Center.
We may access, transfer, disclose, or preserve personal data when we believe in good faith that it is necessary to:
- Comply with applicable law or respond to valid legal requests, including from law enforcement.
- Protect our clients, for example, to prevent fraud, spam, or threats to safety.
- Protect the rights of Sfinitor, including enforcing our service terms.
If third-party agents process personal data on our behalf in violation of this Policy, we remain liable unless we prove we were not responsible for the event causing the damage.
Some of our website pages contain links to third-party products with privacy practices different from ours. If you provide data to those parties, it will be governed by their privacy policies.
Your Rights
You have the right to view, amend, or delete the personal data we hold about you. Specifically:
- You may request details of the personal data we hold and its recipients.
- You may ask us to update or correct incorrect or incomplete data.
- You may opt out of marketing communications (this does not affect service-related messages).
- You may withdraw consent for processing your data at any time.
- You may request the erasure or updating of your information.
Send your request to our Data Protection Officer at data-protection@sfinitor.com. We respond to access or deletion requests within 30 days.
Cookies & Similar Technologies
Sfinitor uses cookies (small text files stored on your device) and similar technologies to deliver online services and collect data. Cookies may contain a unique identifier for your computer or other information.
When you visit or log into our website, we may collect:
- Usage data: pages visited, time spent, and links clicked.
- Device information: IP address, browser type, and operating system.
- Personal data: if you provide it, such as your email or phone number.
We use cookies to improve security, store information you provide, and gather website statistics.
How to Control Cookies
You can usually disable cookies in your browser settings.
Other Similar Technologies
We may also use other storage technologies, such as Local Shared Objects ("Flash cookies"), to enhance performance or store unique identifiers. Like cookies, they can be used to track behavior and store data locally.
Notice to End Users
Sfinitor’s services are primarily intended for organizations. Your use of our website may be subject to your organization's policies. If your organization manages your use of our website, direct privacy questions to your administrator. Sfinitor is not responsible for the privacy or security practices of our clients.
If you use an organizational email address (e.g., employer or school), the domain owner may access and process your data, including communications and files.
How We Secure Your Data
We use a variety of technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. For example, we store your personal data on systems with limited access in controlled facilities.
Data Retention
We retain personal data for as long as necessary to provide services, feedback, or meet legal obligations. Retention periods vary depending on data type and purpose. Criteria include:
- Sensitivity: Highly sensitive data is generally retained for a shorter period, up to five years.
- Legal obligations: Some data may be retained due to laws, government orders, or litigation needs.
Policy Updates
We update this Privacy Statement when necessary to reflect changes in practices or customer feedback. The "Last updated" date at the top will always indicate the latest revision. If we make significant changes, we will notify you by posting a notice on our website or sending a direct notification before changes take effect.
