Business Challenge
The firm was managing client documents, case updates, and communication across multiple tools — from cloud folders and email chains to messaging apps and printed forms. This approach caused several operational bottlenecks:
- Clients frequently missed important case milestones or document deadlines
- Lawyers spent time chasing missing paperwork or clarifying instructions
- Sensitive legal documents were exchanged via unencrypted channels
- Community programs lacked a structured digital presence
- No centralized portal existed for FAQs, peer support, or updates on immigration law
They needed a unified mobile-first platform that would allow secure communication, document sharing, community engagement, and legal case tracking — all while remaining compliant with privacy regulations.
Solution
The law firm approached us with a clear request: they wanted to reduce their dependency on scattered digital tools and create a single environment for managing immigration cases and supporting their clients through more than just legal documentation.
The core requirement was a mobile-first platform that would reflect how immigration lawyers work on a daily basis—tracking deadlines, organizing paperwork, and responding to client questions—while also making services more accessible to users from diverse backgrounds.
Throughout the project, we focused on replicating the firm’s existing workflows with appropriate automation and digital interfaces. Lawyers needed to securely exchange files, notify clients about status changes, and have a reliable space for answering common questions. On the client side, the team wanted to simplify how immigrants follow their own case progress and find trustworthy guidance beyond one-on-one legal help.
We also worked together to develop a moderated community section that serves as a knowledge-sharing hub for people navigating complex immigration paths—providing a level of support that complements formal legal services.
The final system includes:
📄 Document Management
Organize, store, and access legal documents with version control and secure cloud integration.
📆 Case Tracker & Notifications
Clients and lawyers can follow real-time updates, milestones, and receive deadline reminders for visas, green cards, asylum, etc.
🌍 Inclusive Community Network
A dynamic space that empowers both immigration lawyers and immigrants:
🤝 Peer-to-Peer Support Forums
Immigrants share experiences, ask questions, and get guidance from peers and verified legal experts.
📰 Immigration News Feed
Curated updates on immigration policies, visa changes, and local legal developments.
💼 Job & Opportunity Board
Community-driven listings of job offers, housing, language classes, and local services.
🎓 Educational Resources
FAQs, legal glossaries, and walkthroughs in multiple languages to assist users at every stage of their journey.
🔎 Advanced Search & Filters
Locate specific case files, community posts, or job listings using detailed filter options.
📲 Cross-Platform App
Developed in Flutter for consistent UX on iOS and Android devices.
Project Stages
Discovery & Planning: Mapped legal workflows and client pain points, including case stages, deadlines, and communication gaps.
UX Design & Prototyping: Built multilingual prototypes tested by real users from immigrant communities.
Development: Focused on secure file handling, scalable chat infrastructure, and real-time case status updates.
Testing & Release: Conducted legal compliance review and rolled out in phases to different practice regions.
Business Outcomes
✅ 100% of client communication now centralized in one secure platform
✅ 60% fewer missed deadlines due to real-time case updates and reminders
✅ Hundreds of users actively engaged in the community network within the first month
✅ All document exchanges are encrypted and stored in accordance with GDPR
✅ Community modules reduce repetitive lawyer tasks by offering self-service resources
Technologies Used
- Flutter + Dart: Cross-platform mobile development
- Node.js + PostgreSQL: Core backend logic and case tracking
- GraphQL API: Dynamic querying across mobile and web clients
- AWS S3 & Firebase: Document storage and real-time data sync
- OAuth2 + TLS Encryption: Secure login and encrypted data transfers
Need a Similar Solution?
Looking to develop a secure, inclusive digital solution for legal services, client portals, or community platforms? We design mobile-first software that simplifies operations, improves compliance, and puts users at the center. Let’s talk!
