Tailored CRM Solutions for Optimal Business Performance
Sfinitor specializes in end-to-end custom CRM development, tailoring solutions that align with your unique business requirements and financial constraints, ensuring optimal CRM fit for lasting success.
Scratch-Built Customized CRM System
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Customized CRM Solutions: Tailored to Your Business's Unique Workflows. Crafted to Elevate Efficiency and Growth.
Tailored CRM System Design
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Enhance your CRM's performance by tailoring it with personalized features and modules to align with your specific business needs.
Maximizing Control with Custom CRM Functionality Selection
All CRM systems share a common trait: gathering and utilizing customer data. Differing objectives drive unique CRM functionalities among firms. Envisioned features cater to these distinct needs.
Marketing
Execute customized, event-driven marketing/advertising campaigns seamlessly across multiple platforms.
Lead capture
Automate lead registration across all sources with integrated CRM, eliminating tedious manual processes.
Sales
Boost lead processing efficiency, visualize entire sales pipelines using live AI support, and empower sales teams to streamline daily duties.
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Customer service
Streamline contact center operations with multi-channel case capturing, rule-based routing, and instant agent access to a comprehensive knowledge base for efficient resolution.
Call center
Automate inbound call routing, schedule outbound calls, and record calls for analysis to enhance service quality.
Customer self-service
Streamline customer support by designing an FAQ section for swift resolution of frequent issues, thereby lessening your support team's workload.
CPQ and billing
Manage diverse pricing structures (multi-price books, seasonal discounts, tiered pricing), streamline quote and invoice production automatically.
Order fulfillment
Streamline various order fulfillment models, intelligently allocate orders across diverse stock hubs for efficient routing, and handle return management effectively.
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Manage customer feedback effectively
Gather immediate customer feedback via surveys and gauge sentiments instantly.
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Unraveling Custom CRM Development Challenges: Priceless Advantages Await
Sfinitor guarantees exceptional service, maximizing returns on custom CRM investments by ensuring optimal results.
Simplicity
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Simplify your CRM experience by tailoring its functionality and user interface. Our approach minimizes the learning curve, enhancing the ease of adopting the system.
Long-term Cost-effectiveness
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Achieving success at every stage of customer relationship development results in increased benefits such as improved lead conversion rates, quicker resolution times for customer service issues, and more.
Ownership
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Custom CRMs allow scalable growth, eliminating concerns over escalating subscription costs.
Scalability
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Prefer customizable updates over preset vendor upgrades for seamless feature integration.
Streamlined & Swift Custom CRM Development Procedure
01. Discovery
What we do:
- Assess necessary functions for effective CRM implementation: identify areas of manual labor, inefficiencies, and time-consuming tasks
- Identify process improvement potentials
- Gather CRM requirements through interviews and process assessment
- Determine CRM integration points: External (3rd party apps) & Internal (in-house databases)
- Identify CRM user roles, understand hierarchies, and cater to user requirements
02. CRM concept design
What we do:
- Delineate CRM role-specific use cases
- Functional Specification Planning
- Plan Integration Strategy
- Detailed architecture of CRM systems outlines recommended programming tools and technologies for each component, ensuring efficient development
- Project Duration & Budget Estimation Required
03. CRM development
What we do:
- Completely execute all CRM platform customizations and develop every CRM functional module anew
- Integrate CRM with various business platforms via API setup
- Evaluate CRM performance regarding function, integration, compatibility, safety, and user-friendliness
- Validate CRM quality for live deployment
04. CRM support
What we do:
- Offer comprehensive user training, address queries & alleviate concerns
- Offers L1-L3 technical assistance on request
Success Stories
Explore how we've helped clients build impactful mobile apps tailored to their industry needs and business goals. Use the filters to browse our case studies by industry or region to find the most relevant projects.
On-Demand Service Marketplace for Location-Based Provider Matching
A European startup launching a location-based platform for connecting individuals with local professionals — from handymen and electricians to cleaners and personal trainers. The goal was to allow customers to quickly find nearby service providers, compare availability, and book appointments directly through a map-based interface.
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P2P Lending App with Smart Borrower-Lender Matching and Crowdlending Capabilities
A FinTech startup focused on democratizing access to credit and investment opportunities. The platform was designed to connect individual borrowers and micro-investors, allowing flexible loan funding, reduced bank dependency, and enhanced financial inclusion in underserved markets.
Read more
Telehealth Mobile App Software - Consult a Doctor on-demand, via Video call
A European digital health startup aimed to provide instant access to qualified doctors via mobile devices, primarily targeting working professionals and families in urban areas. The company needed a scalable, regulation-compliant platform that would allow users to consult general practitioners and specialists remotely, especially during off-hours or in underserved regions.
Read moreCost Estimation for Tailored CRM Software - Budgeting Made Easy
Custom CRM software development costs can widely fluctuate depending on factors such as functional requirements, degree of personalization, required integrations, data transfer, user licenses, and post-deployment assistance. Estimates span from $15,000 to over $250,000.
From $15,000
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CRM for 10+ employees
Up to $250,000
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CRM for 1,000+ employees
Why Businesses Choose Sfinitor
Google Partner since 2010.
A quality-first approach based on a mature ISO 9001 quality management system.
Agile approach to achieve efficient results in projects with vague scope.
Recognized for reliability, trustworthiness, and excellence in delivering value.
Expertise in engineering, cloud migration, AWS environment.
Expertise in delivering strategic solutions across the Microsoft Cloud.
Address Your Worries - We've Got Solutions!
Contrary to belief, developers do not pen every line of code anew, leading to astronomical costs. Instead, Sfinitor leverages existing frameworks, libraries, and open-source elements to expedite development and minimize expenses.
A tailored CRM implementation strategy is designed, ensuring uninterrupted project flow. Embracing Agile methodologies, we aim to deploy a Minimum Viable Product (MVP) within 2-3 months. Subsequently, the CRM will be progressively developed into a complete solution over a 6-month period.
ISO 27001 certification underscores our commitment to data security. We prioritize layers of security measures, enforce extensive policies, utilize cutting-edge technology, and cultivate a security-focused team ethos. Our diverse portfolio includes projects for sensitive sectors such as healthcare and Banking, Financial Services, and Insurance (BFSI).
Embracing a Quality-Centric Methodology, we meticulously allocate resources to maintain compliance with ISO 9001 standards. This focus permeates throughout our organization, shaping practices and behaviors. Consistently, we meet client expectations and adhere to stipulated timelines and budgets, ensuring the successful culmination of every project.
